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Help Desk Analyst

Closing Date: 29 Jan 2017
Category: CTC Group
Location: khartoum
Department: Information Technology

To provide technical support up on requests to the IT Help Desk in order resolve IT hardware and software problems, within department time and quality standards.

Minimum Qualifications:

  • BSc in Computer Science, or any related field.
  • Good knowledge of IT hardware and software applications used by the company, acquired through technical training. 

Minimum Experience:

  • 2 years of experience in a similar field.

Required Skills: 

  • Strong skills in all application packages used by the company.
  • Trouble shooting skills in resolving hardware and software problems,
  • Good analytical skills.
  • Customer focus
  • English Language 
Working under pressure

Competencies: Evidence to be provided on Application Letter:

  • Intellectual Curiosity.
  • Systematic Thinking.
  • Adaptability.
  • Proactivity.
  • Self Development.
  • Client Devotion.
  • Team work.

CVs are to be sent to the following email address: hr@ctcgroupltd.com
All Candidates should be released from national service.
Only short listed candidates will be contacted.

Subject line must include job title


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